TFP Truckers Family Protection Get My Quote

Privacy Policy

Charboneau Advisor LLC · Last updated: September 27, 2026

1. Who we are

Charboneau Advisor LLC ("we," "us," "our") operates this website, the trade name Truckers Family Protection, and the advertising campaigns associated with them. Our mailing address is 13925 Glen Park Avenue, Northport, Alabama 35475. You can reach us at 205-394-7196 or austinpc2014@gmail.com.

2. Information we collect

When you submit a form through one of our advertisements on Facebook or Instagram, or through our website, we collect the information you provide, which may include:

  • First and last name
  • Mobile phone number
  • Email address
  • ZIP code
  • Your answers to questions about your insurance needs, such as the type of coverage you are interested in, whether you currently have coverage, and your timing

We may also receive limited technical information automatically, such as the campaign or advertisement that brought you to the form.

We do not ask for and do not want Social Security numbers, driver's license numbers, bank or payment account details, or medical information through these forms. Please do not submit those.

3. How we use your information

We use the information you provide to:

  • Contact you about the insurance products you asked about
  • Prepare and discuss a quote or coverage options
  • Respond to your questions and provide customer service
  • Keep records of our communications and your preferences
  • Improve our advertising and services
  • Comply with legal, regulatory, insurance and tax obligations

4. Calls and text messages

By submitting your information, you agree that we may contact you at the phone number you provided by telephone call and by text message, including through automated technology, about the products and services you asked about.

  • Consent is not a condition of any purchase.
  • Message frequency varies.
  • Message and data rates may apply.
  • You can opt out of text messages at any time by replying STOP.
  • You can reply HELP for help.
  • You may also ask us to stop contacting you by calling or emailing us at 205-394-7196 or austinpc2014@gmail.com.

If you opt out, we may still contact you for non-marketing purposes where permitted by law, and we will honor your request as required.

5. Who may see your information

We may share your information with:

  • Our agents and staff who work with you on your inquiry
  • Insurance carriers and licensed producers, where needed to prepare or provide a quote or coverage
  • Service providers who help us operate, such as our phone, texting, hosting and customer-management providers, who may access information only to perform services for us
  • Professional advisers, such as attorneys and accountants
  • Government or regulatory authorities, where we are required to disclose

We do not sell your personal information.

6. Advertising platforms

Our advertisements run on platforms operated by Meta Platforms, Inc. When you submit a form through an advertisement, Meta processes the information you enter and provides it to us. Meta's handling of your information is governed by Meta's own privacy policies. We may also use platform tools to measure how our advertisements perform, but we do not use them to identify you personally.

7. How long we keep information

We keep your information for as long as needed for the purposes described above and to meet our legal, insurance and recordkeeping obligations. When it is no longer needed, we delete or de-identify it.

8. Your choices and rights

You may:

  • Ask us what information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information, subject to our legal retention obligations
  • Ask us to stop contacting you
  • Withdraw consent to marketing calls and texts

To make a request, contact us at 205-394-7196 or austinpc2014@gmail.com. Depending on where you live, you may have additional rights under state privacy laws, and we will honor requests as those laws require. We will not discriminate against you for exercising these rights.

9. Security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children

Our services are intended for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has provided information to us, contact us and we will delete it.

11. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date above. Continued use of our website or submission of a form after an update means you accept the revised policy.

12. Contact us

Charboneau Advisor LLC
13925 Glen Park Avenue, Northport, Alabama 35475
205-394-7196
austinpc2014@gmail.com